- Who is Beazu?
- How long have you been in business?
- Where do your products come from?
- What is your return/exchange policy?
- How often do you receive new stock?
- How quickly can I expect to receive my order?
- What are your shipping policies?
- Where can I view your hours of operation?
- What are your requirements for making wholesale purchases?
- What's the difference between Beazu and Beadworks/World Beads?
- Do you offer customer parking at the warehouse?
- How can I get a hold of you if I have questions?
1. Who is Beazu?
Beazu is your best supplier for beads, jewelry findings, and tools in Canada, and around the world. Everything you want can be ordered from us - we now have over 25,000+ items in stock! Our head office and warehouse are located in Vancouver, BC.
2. How long have you been in business?
We have proudly been doing business for 19 years.
3. Where do your products come from?
We directly import our goods from all over the world. We have products from Austria, Czech, India, China and more. If you ever have a question regarding a product's origin, or would just like to know more about it, please give us a call!
4. What is your return/exchange policy?
All items purchased are eligible for exchange within 15 days of purchase, providing they are in their original packaging. Please inform us in advance of any incoming return, and include a copy of your invoice or a brief note which includes your name, phone number, and any other applicable account details.
5. How often do you receive new stock?
We are continually sourcing and designing new products to offer you. We suggest you keep an eye on our web-site for product updates, and also call us occasionally to see if we've recently received anything new.
6. How quickly can I expect to receive my order?
If you place your order before noon pacific standard we will generally be able to ship your order the same day, providing the payment information is correct and the order isn't exceptionally long. Once the order is shipped out, the time to receive it depends on the shipping service you decide on.
7. What are your shipping policies?
Orders are shipped out using Canada Post (Expedited & Xpresspost), UPS, or FedEX. Orders shipped to the United States are sent out twice a week, on Tuesdays and Thursdays, using a FedEX "line haul" service. This insures that costs are comparable to orders shipped within the United States, and dramatically cuts down on transit times. Shipping costs are based on weight and service, and we'll give you the options based on your location.
8. Where can I view your hours of operation?
You can view our hours of operation on the contact us page.
9. What are your requirements for making wholesale purchases?
In order to purchase from us we require the following information:
* Your Name * Your Telephone Number * Your full shipping address * Your PST, GST, Business License, Vendors Permit or Tax ID (only one required) * Your method of payment and CC# if applicable
Note: We accept Visa, Mastercard, American Express, Cheque, and Money Orders.
10. What's the difference between Beazu and Beadworks/World Beads?
Beazu is a direct import business to business wholesaler, and Beadworks/World Beads are retailers open to the general public. To see a complete listing of Beadworks/World Beads locations, click here.
If you require a paper catalogue...
Catalogues can be purchased from us for $12 Canadian (plus shipping), or $12 USD (plus shipping) if you are located in the United States. Anyone looking to purchase catalogues internationally can contact us for pricing information.
Price lists can be emailed in both .PDF and Excel formats.
11. Do you offer customer parking at the warehouse?
Yes, parking is available behind the warehouse. Please note, that you will need to walk around the building to enter the warehouse.
12. How can I get a hold of you if I have questions?
You can either email us by using the contact us page or give us a call at 604-876-6637.